Frequently Asked Questions
Everything you need to know about our quality garments and service.
Where are Freenote Cloth garments manufactured?
All of our products are proudly designed and manufactured in the United States, utilizing the finest materials sourced from historic mills in Japan and the USA.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.
How should I care for my raw denim?
To preserve the life and unique wear patterns of your raw denim, we recommend washing as infrequently as possible. When necessary, hand wash cold with a mild detergent and hang to dry.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected courier.
How do I determine my correct size?
Each product page features a detailed size chart with specific measurements. We recommend measuring a similar garment you already own to ensure the best fit.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information as soon as your package leaves our facility.